Webwhether supporting our amazing customers or fellow employees at southwest airlines®, our customer support and services (cs&s) representatives always answer the call!. Webwhether supporting our amazing customers or fellow employees at southwest airlines ®, our customer support & services (cs&s) representatives always answer the call!. Our customer service team attracts natural helpers. Webcustomer service agents are often the first southwest employee our customers interact with during their travel experience and set a hospitable tone for our customers’ trip.
