Webactive listening is a communication technique that involves not only hearing the words spoken by a caller but also fully understanding their emotions, needs, and. Webthe dispatcher is the center of communication through radio. The dispatcher coordinates responses and allocates resources. The dispatcher keeps track of unit status, sends back up when needed, notifies appropriate supervisory personnel as needed and generally. For fire/ems calls in tacoma and. Download the guidelines, model legislation, faq, and.
