Cons of working at a front. Weba place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. You can either love or hate call centers. I got my start in hospitality working as a reservation agent for. Webthe following list provides a glimpse into all of the daily duties of the hotel front desk worker. Train, retrain, and retain front office workers.
